Rosalia currently ships to:
If your country isn't listed at checkout, we don't ship there yet. Email contact@try-rosalia.com if you'd like us to expand to your region.
Orders are processed within 1–2 business days. Orders placed on weekends or holidays ship the next business day.
You'll receive a tracking number by email once your order ships. You can also track your order anytime on our Track Your Order page. If you don't receive your tracking number within 3 business days of ordering, check your spam folder or contact us.
If your tracking hasn't updated in 7+ business days, or if the tracker shows "delivered" but you haven't received the package, email us at contact@try-rosalia.com. We'll open an investigation with the carrier and, if the package is confirmed lost, ship a replacement at no cost.
If you enter the wrong shipping address at checkout, contact us within 4 hours and we'll try to intercept the order. After 4 hours, we can't guarantee we can catch it before it ships.
Email: contact@try-rosalia.com
Response time: within 24 hours, Monday to Friday